Terms & Conditions
License to use the Website
The Website and all Website “Content” are the sole and exclusive property of Shirley's Herbal Care.

You may view the Website on your computer screen and print its contents on your printer for your personal and non-commercial use only. For the avoidance of doubt, anything printed will form part of the Content.

Without our written consent, you may not use, transfer, adapt, copy or reproduce any part of the Content, this Website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic reproduction by uploading or downloading.

You warrant that it is legal for you to view this Website in the jurisdiction to which you are subject. You are responsible for compliance with all laws of that jurisdiction, in viewing or using the Content.

Provided you are eligible to use the Website you may view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions below.

You must not without our express written consent:

• republish material from the Website (including republication on another website);

• sell, rent or otherwise sub-license material on the Website;

• reproduce (by downloading or uploading), duplicate, copy or otherwise exploit material on the Website for a commercial purpose.

You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website.

You must not use the Website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use the Website for any purposes related to marketing without our express written consent.

You must not use the Website to copy, publish or send mass mailings or spam.

You must not use the Website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via the Website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person's intellectual property rights or rights of confidence, impinge upon any person's privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.

You agree to indemnify us, our officers, employees or licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of any provision of this section.

You are solely responsible for any content (in whatever form) that you upload, publish, display, post on, or transmit to or share with other users on the Website (User Content) and we accept no responsibility in relation to the same.

Limitations of liability
The information on the Website is provided free-of-charge. You agree that you use the Website entirely at your own risk.

Whilst we endeavour to ensure that the information on the Website is correct, we make no warranties, whether express or implied in relation to its suitability, reliability, completeness or accuracy for any purpose; nor do we commit to ensuring that the Website remains available or that the material on the Website is kept up-to-date.

We acknowledge that we may be liable for direct and foreseeable losses arising from our acts or omissions in connection with the Website. However, in all other circumstances we shall not be liable for any damages whatever, including but without limitation to, loss of or damage to property, damages for loss of use, data or profits, arising out of the use or performance of the Website, the provision of or failure to provide services, or for any information obtained through the Website, or otherwise arising out of the use of the Website or interactions betweens users of the Website (whether online or offline), whether based on contract, tort (including negligence), or otherwise, without limitation, even if we have been advised of the possibility of damage.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

If you are dissatisfied with any portion of the Website, or with any of these terms and conditions, your sole remedy, except as specifically provided in these terms and conditions, is to stop using the Website.

Variation
We may revise these terms and conditions from time-to-time and without individual notice to you. Please check this page regularly to ensure you are familiar with the current version. You will be deemed to have accepted any modifications if you continue to use the Website after they have been posted.

Vailability
We reserve the right at any time to modify or discontinue, temporarily or permanently, your access to or use of the Website with or without notice.

Virus Protection and Compatibility
While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that the Website is virus-free and secure.

We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. We do not give any warranties as to the compatibility of the Website with your computer systems, software and/or hardware.

Entire agreement
These Terms & Conditions constitute the entire agreement between you and us in relation to your use of the Website, and supersede all previous agreements in respect of your use of the Website.

General
A failure or delay by us in enforcing compliance with these terms and conditions shall not be a waiver of that or any other provision of these terms and conditions.

If any of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

None of these terms and conditions shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party.

Trading Name
Shirley’s Herbal Care” is a sole trader business registered and trading under “Shirley’s Herbal Care”.

Use of Products
Shirley’s Herbal Care products are intended to be applied topically (to the skin) for the purposes for protecting and maintaining the skin’s health.

Shipping Policy
Whilst every effort will be made to ensure that all items shown are available we offer no guarantee of availability. Goods are dispatched within 5 working days unless otherwise stated. If we are unable to dispatch your order within 5 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of canceling the order.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your product(s). Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to opt out of placing your order if you wish.

We use the standard 1st class delivery through An-Post here in Ireland and we will post worldwide. All goods will be dispached within five working days once payment has cleared into our paypal account. In the case of cheques, postal orders and bankers drafts, these must clear into our bank before any goods are sent.

Returns, Refunds and Exchanges Policy
If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund or replacement goods.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacture defect. Return postage will only be refunded if goods are faulty, in an unsatisfactory condition, or sent in error.

• Please e-mail info@shirleysherbalcare.com or call +353 (0) 879 137393 to request a refund. We will notify you of your refund by e-mail once we have received and processed the returned item.

• Please wrap the package securely and mail your returned item to:

      Shirley's Herbal Care
      Rowandale
      Ballygriffin
      Kenmare
      Co. Kerry
      Ireland

• Include in your package a signed letter stating the reason for your return and the original receipt/postal order invoice.

Return Exceptions
If you experience any reactions to our products we are happy to refund you the full amount on receiving the product. We will not refund because of reasons of no noticeable improvement.

Complaints Handling Procedure
Complaints will be dealt with speedily, fairly, and effectively and all information exchanged will be confidential. We guarantee to respond to all complaints within two working days and to notify the customer as to the likely timescale and progress of the solution. Our complaints procedure will be regularly reviewed to make sure it meets with all relevant codes of practice.

Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.